India is emerging as a preferred healthcare destination for patients across the globe. In fact, medical tourism has earned a prominent position in statistics related to tourist influx as well as revenue generation for the services sector.
India is considered a highly effective centre for specialized treatments such as open-heart surgery, hip and knee replacement, paediatric cardiac surgery, dentistry, bone marrow transplant, cosmetic surgery, and therapy of cancer, among others.
Why should you opt for India for getting the most complex medical problems sorted out?
World-class services at affordable cost:
International patients come to India for treatment because of the world-class facilities available here at affordable costs. Moreover, there are no waiting lists or queues to baffle patients or their families. You get immediate attention and assistance in hospitals anywhere in India.
Skilled and well-qualified doctors:
Indian doctors and surgeons are well known throughout the world for their skills and research. This country offers you the services of some of the world's highest-qualified medical professionals along with top-class biomedical facilities.
Here, patients can avail healthcare benefits in facilities varying in size from small, specialized clinics to large, multi-specialty hospitals. India's offerings are classified into a range of categories that can suit every budget and every need.
Use of latest technologies:
Indian hospitals are equipped with highly advanced equipment and use latest technologies to offer sophisticated medical services that are easily comparable to those offered by developed countries.
Why Medstar ?
When you travel abroad for medical care, you want everything to go smoothly. Patients come to 'Medstar Hospital – Center for Specialised Surgerues from all over the world, and our International Patient Services coordinates all aspects of their care, including medical care, scheduling of appointments, interpretation services and guest services.
We impart the highest quality health care for patients from countries spread all over the world, so we understand and can anticipate your needs. We make every effort to assist you & be at your service during all phases of your care i.e. before you arrive, during your stay & after your discharge.
Exceptional technology … Personalised care !?
Traveling alone to another country for medical procedures can be very unnerving which is why at Medstar we strive to provide our patients with cutting edge technologies in joint replacement and laparoscopic surgeries like Minimally Invasive Total and Partial Joint replacement single port lap surgery etc without losing the personal touch . This we do by assigning a dedicated "single point" contact person for each of our international patients.
Your executive is caring, skilled and dedicated to your needs to make your stay efficient and unperturbed. He will assist you in navigating through the hospital systems, scheduling appointments with the most appropriate Medanta experts, facilitating language interpreters & understanding your cultural expectations.
Post your visit , your coordinator will be your one point of contact for all future communications.
The care management nurse constantly educates and updates the patients on their condition and improvements. She holds the educational sessions & informs the patient and attendants on future course of action.
You may request our comprehensive guide book on instructions before and after surgery which serves as your guide not only throughout your stay in the hospital but upto 6 months post surgery.
Once your attending physician announces the Discharge, The international care management nurse will tack together discharge plans with other members of the international team. The team takes care of your needs & request while finalizing the discharge.
The International patient services team ensures that at the time of discharge you receive the right information and education, available translated materials, all consolidated bills. The team will also discuss & plan your follow-up visits and future treatment needs in your home country.
The patient management team will arrange for you all the necessary clinical equipment, such as a Stretcher, a wheelchair, Crash cart or oxygen.
Private Duty Nursing
At your request, the patient management team can arrange a private duty nurse or a sitter with medical background.
If you cannot commute on a normal vehicle & need a medically equipped vehicle, the care management team will arrange ambulance.
Request from patients is received with brief history and current medical problem and treatment.
Medical expert will work on it and provide relevant treatment information to the patient.
Counseling of the patient done by the expert for the appropriate treatment / package.
Appointment Scheduling with the concerned doctor/ physician.
Confirmation of date and time of arrival by the patient
International team can organize Accommodation/Hotel Booking
Airport pick up facility by International Executive/ team, and will be provided with the required assistance.
Admission of patient with planned treatment at Medstar.
Patient is being discharged after the proper treatment
At the time of discharge patient is advised by the doctor for follow up assistance for future appointment scheduling after discharge.
Airport drop facility
At Medstar Hospital – Center for Specialised Surgeries , we take special care to ensure our international patients feel at home in India. We leave no stone unturned in giving them the right amount of attention wherever need be.
Our special services for International Patients include:
Treatment packages in advance
Airport Pick-n-Drop facility
Hotel reservations, if needed
Express check-in through our dedicated International Patient's Lounge
Choice of international cuisine
International newspapers & Internet access in the room.
Dedicated International executive team .
Ambulance pick-up, if required
Follow up assistance for future appointment scheduling after discharge